Morristown Ford

1112 W. Morris Blvd.
Morristown, TN 37813
Phone: 423-586-5520
Fax: 0

Ford Service

Phone: (877) 704-4656

Monday - Friday    7:30 AM - 7:00 PM
Saturday    8:00 AM - 1:00 PM
Sunday    Closed

Ford Service Department - Morristown Ford

At Morristown Ford, we take pride in having the very best technicians in our region to service your car or truck. In our service department, we have well over 200 years of combined experience, thousands of hours of Ford-specific training, and the OEM-specific tooling to deliver on the best service experience possible: fixing your vehicle right the first time! .

Whether in person or on the internet, meet our staff & we believe you will agree that Morristown Ford is THE destination for your automotive service needs!


Jameson Moncrief


Service Director
Phone  (423) 586-5520
jmoncrief@morristownford.com

Jameson Moncrief is a Ford Master Certified Service Manager, Parts Manager, & Service Advisor, bringing with him 23 years of automotive parts & service management experience. Jameson is also an ASE certified Master Automobile Technician, & holds the Dana “Doctor of Motors” designation, is a sponsoring member of iATN (www.iatn.net), and has been published in Motor Age magazine. Jameson also has a strong background in tires & tire fitment, and specializes in commercial service & diesel operations, & is happy to help no matter what automotive challenges you may face.

In his downtime, Jameson enjoys spending time at home with his family.



Mark Whittaker


Service Advisor
Phone  (423) 586-5520
service@morristownford.com

Mark Whittaker is a 25 year veteran of the automotive parts & service industry, & has significant experience as a service advisor, service manager, & parts advisor. Mark has accumulated numerous awards for his contributions toward customer service & satisfaction, & truly enjoys taking care of our customer’s needs.

In his downtime, Mark enjoys building & selling classic cars, muscle cars, & hot rods.



Jocelyn Wolfe


Warranty Administrator/Appointment Setter
Phone  (423) 586-5520
jwolfe@morristownford.com

Jocelyn "Josh" Wolfe is a Ford Master Certified Warranty Administrator who has been in the automotive business for 24 years, over 14 of that with Morristown Ford. Josh is very knowledgeable of Ford warranty & policy, and as such, is a strong asset to both the company & our customers alike. Josh is also the primary appointment coordinator for the service department.

Josh is heavily involved with church & community, & in her off time she enjoys singing, fishing, & being with family.



Brandon Walker


Automotive Technician

Brandon Walker is a Ford Certified technician with over 8 years of experience & has achieved Ford Engine Master & Ford Chassis Master certifications in 2012.  In addition to Ford Master Certification in these areas, Brandon has achieved a plethora of certifications in engine performance, engine repair, brakes, steering, suspension, & automatic transmissions. Brandon’s strengths lie in engine performance, diagnostics, and automatic transmission diagnosis & repair.

In his off time, Brandon enjoys being outside, riding four-wheelers, & spending time with his family.



Adam Pierce


Automotive Technician

Adam Pierce is a Ford Certified technician with over 13 years of experience, 11 of that being with Morristown Ford. Adam achieved his Ford Chassis Master certification in 2012, and is also heavily certified in electrical diagnosis & repair, climate control, steering & suspension, & brakes. Adam specializes in interior repair, steering & suspension, and is an alignment expert.

Adam is the coach of the 2012 championship-winning Morristown Ford-sponsored Morristown Recreational League softball team, and is also the coach of his boy’s Little League team

Lee Horner


Automotive Technician

Lee Horner is a Ford Certified technician with over 30 years of experience almost 20 of that being with Morristown Ford. Lee has Ford certification dating back to Ford product from the 80’s & 90’s to the present day. Lee’s strengths lie in engine performance diagnosis, electrical repair, heavy mechanical, differentials, & transmission diagnosis & repair.

In his off time, Lee enjoys racing go-carts & riding four-wheelers.



Ian Smith


Automotive Technician

Ian Smith is a 2011 graduate of Tennessee Technology Center of Morristown, and comes to Morristown Ford with over 15 years of automotive & heavy equipment experience. Ian is Ford certified in electrical diagnosis & repair, & holds ASE certification in brakes. Ian strengths lie in diagnosis & repair of brakes & brake systems.

Ian in a ten year veteran of the US Army & has served in the Middle East. In his downtime, Ian enjoys fishing, hunting, racing, & playing softball.



Joel Evans


LOF Technician

Joel Evans is a 2011 graduate of Tennessee Technology Center of Morristown, and has almost three years of experience in automotive maintenance & repair. Joel is part of Morristown Ford’s Quick Lane staff, and is also plays an important role in shop & tool room organization.

Joel is a 13 year veteran of the USMC, & has served in the Middle East. In his downtime, Joel enjoys playing softball & spending time with his kids.



Brandon Hartness


LOF Technician

Brandon Hartness is a 2001 graduate of Tennessee Technology Center of Morristown, and has a combined 12 years of experience in automotive maintenance & repair.  Brandon is part of Morristown Ford’s Quick Lane staff, and prides himself on getting things done right & our customers in & out in the most efficient manner possible.

In his off time, Brandon enjoys spending time with his family, snowboarding, & being a father to his two sons.



John Stuart


Diesel Technician

John Stuart is a Ford master certified technician with over 25 years of automotive service experience, over 9 of that with Ford. John is a master certified on Ford diesel technology spanning across the entire Powerstroke family of engines, and specializes in diesel performance & driveability diagnosis and repair, and also performs repairs and maintenance on the complete Super Duty line of trucks.

In his off time, John enjoys building & flying remote control aircraft.



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